FXCM has shared a strategic partnership with AU10TIX, a leading identity verification specialist. This collaboration marks a significant milestone in FXCM’s ongoing efforts to fortify its Know-Your-Customer (KYC) procedures, aimed at enhancing user security and improving the onboarding experience for traders.

Before joining forces with AU10TIX, FXCM encountered challenges associated with manual KYC verification processes. These cumbersome procedures not only led to prolonged onboarding times but also contributed to decreased conversion rates, hampering the overall user experience. Recognizing the need for a more efficient and secure solution, FXCM sought to leverage AU10TIX’s advanced technology and expertise in identity verification.

FXCM Revolutionizes KYC with AU10TIX Partnership, Boosting Efficiency by 29%

The integration of AU10TIX’s Identity Verification Suite and biometric solutions has revolutionized FXCM’s onboarding process. By automating verification and fraud detection processes, the broker has significantly reduced onboarding times from several hours to mere seconds. This remarkable enhancement not only streamlines the user experience but also strengthens the platform’s security measures, safeguarding against fraudulent activities.

Teodora Mladenova, FXCM’s KYC Product Manager, commended the partnership with AU10TIX, emphasizing its pivotal role in improving customer conversion rates and bolstering security measures. The seamless onboarding process, now completed in seconds, has not only minimized abandonment rates but also unlocked new revenue opportunities for the broker.

FXCM’s collaboration with AU10TIX underscores its unwavering commitment to innovation and customer-centric solutions. By prioritizing user security and experience, the broker aims to set a new industry standard for streamlined and secure onboarding processes in the competitive landscape of online trading.

As FXCM continues to prioritize the integration of cutting-edge technologies and best practices, its partnership with AU10TIX serves as a testament to its dedication to enhancing the overall trading experience for its users. Together, they are poised to redefine the future of KYC procedures and pave the way for a more secure and efficient trading environment.

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