Interactive Brokers has successfully rolled out reconfigured and enhanced client management models for US advisors and is now extending these services globally. The upgraded models bring significant improvements to streamline processes and enhance the overall client-advisor experience.
The enhanced client management models introduce features such as operational control, allowing advisors to execute tasks like funding requests and information changes on behalf of clients. Depending on the program, Interactive Brokers will either accept these changes directly or facilitate a simplified process for client approval.
The Dashboard has also undergone enhancements, particularly with the Client Pending Items tab. Formerly known as Pending Items, this tab now serves as a centralized hub for all pending tasks for clients. Advisors can take action on behalf of clients or trigger automated emails to prompt clients to address pending items.
Interactive Brokers Enhances Client Management Models for Advisors Globally
Communication was with the redesign of the Sub Account Messages tab. Messages from Interactive Brokers are now aggregated, categorized, and routed to advisors, reducing unnecessary client contact and optimizing the communication process.
Interactive Brokers is offering three customizable management models: Streamlined, Streamlined Plus, and Full-Service. Streamlined simplifies client approval processes, Streamlined Plus allows advisors to perform specific administrative tasks on behalf of clients, and Full-Service provides clients with individual enrollment options and authority over tasks granted to advisors.
Advisors can access eligible programs through the enrollment screen on the Advisor Authorizations section, located on the Settings page in the Advisor Portal. This strategic move reinforces Interactive Brokers’ commitment to providing advanced and efficient client management solutions to advisors globally.
In conclusion, Interactive Brokers has taken a significant step forward in enhancing client management services by successfully implementing reconfigured models for US advisors and initiating a global rollout. The introduced improvements, ranging from operational control and an enhanced dashboard to streamlined communication channels, underscore the company’s commitment to optimizing the advisor-client experience. With customizable client management models catering to different needs, Interactive Brokers positions itself as a frontrunner in delivering advanced and efficient solutions to advisors worldwide, further solidifying its position in the electronic trading landscape.
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