Standard Chartered has introduced SC GPT, a Generative AI tool, across 41 markets worldwide, reinforcing its dedication to innovation and efficiency. The bank aims to integrate AI into its operations, enhancing both client engagement and internal processes. 

With the potential to empower over 70,000 employees, SC GPT is set to revolutionize the way the bank operates. It will streamline workflows, boost productivity, and refine sales and marketing strategies to drive revenue growth. Additionally, the tool will enhance software engineering through automation and improve risk management by optimizing measurement, monitoring, and reporting processes. 

Mohammed Rahim, Group Chief Data Officer at Standard Chartered, emphasized, “SC GPT aligns with the bank’s commitment to responsible AI adoption.” He highlighted, “The team developed the tool with strong governance and ethical AI principles at its core.” He added, “As the bank scales GenAI across its business, it remains dedicated to mitigating biases and ensuring fairness through its responsible AI framework.”

Standard Chartered Expands SC GPT AI Globally

A customized version of SC GPT is currently in development to leverage Group data more effectively, addressing Standard Chartered’s unique challenges. Additionally, local teams will be able to tailor the tool to meet specific market needs. Key applications include digital marketing content creation, translation, and customer support services, particularly in product and service advisory. 

Bill Winters, Group Chief Executive at Standard Chartered, stressed, “The adoption of GenAI is essential for banks to remain competitive.” He noted, “GenAI has the potential to transform cross-border and affluent banking, positioning Standard Chartered as a leader in digital banking.” He added, “By implementing AI responsibly, we are achieving new efficiencies, enhancing service delivery, and driving long-term value for clients, employees, and communities.” Looking ahead, Standard Chartered plans to expand SC GPT to 10 additional markets in the coming months, further strengthening its position as an innovator in AI-driven banking solutions.

Also, Stay Updated With The Latest Broker News.